Snälltåget to implement state-of-the-art inventory and reservation system

On 12 June 2023 Swedish open-access operator Snälltåget has announced that it will be implementing S3 Passenger, the dynamic pricing, inventory management, and reservation system offered by Sqills, a Siemens Mobility subsidiary.

Snälltåget and Sqills have opted for a phased approach in terms of implementation: the Swedish operator will benefit from a short time-to-market while adding more functionalities in the months after go-live. One feature that Snälltåget will be using from the start is the support for cross-operator cooperation as a way for providing through tickets. This will further improve passenger comfort when booking long-distance trips. S3 Passenger is based on the Software-as-a-Service (SaaS) model and is part of the open, digital business platform, Siemens Xcelerator, that enables customers to accelerate their digital transformation easier, faster and at scale.
 
“Our mission is to give our customers a pleasant and affordable journey, and Sqills definitely helps us realize that going forward. From dynamic pricing to adjust for capacity, to the fact that night trains are supported out-of-the-box, those are just a few instances that highlight the flexibility of S3 Passenger,” said Marco Andersson, Snälltåget Head of Sales.
 
With the implementation of S3 Passenger Snälltåget is continuing its relationship with Siemens Mobility after previously opting for a Vectron locomotive in 2016. Additionally, since 2020, Siemens Mobility maintains five Vectrons in its depot in Malmö which Snälltåget uses on their European routes, and which are leased from ELL.

Snälltåget recently marked its 15th anniversary and provides long-distance train services across 27 stations from Malmö to Stockholm and operates sleeper trains connecting Germany and Austria. Snälltåget is the second operator in Sweden, and the 38th transport operator in total, to use Sqills’ S3 Passenger.